Anne at Forge Global previously worked with Paid’s President and CEO, Matt Edman, and was just as impressed with the team’s expertise then as she is now.
“We started talking with Matt as I knew him from a previous engagement. I enjoyed working with the team, and I believed they had excellent payroll knowledge,” said Mueller.
That past work experience gave the Forge Global team confidence in making the switch to Paid. In early 2020, Forge Global engaged the Paid team for outsourced payroll services, which ultimately serves as the company’s payroll department.
“The Paid team has been able to meet and exceed all our requirements. They have gone above and beyond to make our lives easier in accounting. Paid is the first payroll service that I’ve worked with that creates journal entries for us. I don’t know any other service that does that. No matter the transaction, the Paid team has your back,” said Jocelyn Refo, Controller at Forge Global.
By partnering with Paid, Forge Global and Forge Trust transformed their payroll processing operations. And, Paid’s flexible platform and expert consulting services better equipped the two companies to manage complex changes – including growing from single to double-digit states.
“Paid has always kept us on track with making sure we are doing everything we need to, no matter if it was meeting the payroll deadline or getting onto a timesheet program for non-exempt employees. The timesheet program was a very new process for us, and the team was accommodating with providing training sessions and helping to get those non-exempt employees ready to punch in and punch out,” shared Oaks.
The Paid team’s diverse skillsets not only helped Forge Global and Forge Trust navigate through this transaction, but they also helped create a more organized and flexible payroll operation built for long-term growth. Which was quickly put to work in the fall of 2020 when Forge Global acquired two additional companies. Through the partnership with Paid, the teams were able to seamlessly add the new companies to the existing technology without requiring an entirely new implementation.
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