As we all know, nothing is really free. It is becoming more and more common for benefit and workers compensation companies to bundle payroll services into their primary lines of business. At first glance, this seems like an outstanding idea. If there are any issues, we just have one company to talk to. But what happens when one of those lines of service no longer meets your requirements? You guessed it, you’re trapped. You no longer have the ability to choose the service provider of your choice. These bundles are often by design, they understand that you will have so much wrapped up in their services that even with poor service, they will likely retain your business. However, many times, these sub-offerings are not their specialty and they may not be able to meet your needs.
One of our primary principals is that each business should have the right to choose their service provider.